I just don’t get it. I don’t understand why people are surprised when they walk into my workplace, and I greet them and give a kind word. I had to explain today that I treat others the way I would want to be treated in such an establishment. Its all about mutual respect. If the customer is polite, I’ll be polite. If the customer isn’t polite, I’ll still be polite anyway if not a tad quick to get rid of them. It confuses me that people don’t understand that.